get value from processes and systems  
    
Industries / Education

Project 14375 completed 2003: The client is the training unit of a NSW government department. Following certification against the Australian Quality Training Framework (AQTF) the unit sought assistance with training its own staff to conduct internal audits to satisfy this and other compliance needs, including QA. Realisation tailored a course suitable for practical application in the unit, and provided training to 6 staff in a face to face environment.

Project 14326 completed 2003: The client is a well-regarded provider of education services to the professional community, and is currently planning to expand its services to other States of Australia and to NZ. The client has undertaken major planning activities for the proposed expansion, but the planning documents prepared by other consultants proved to be too technical or complex for its Board members to readily comprehend. Realisation was asked to assist the client to confirm the planning undertaken to develop educational content for different markets, and to describe and summarise this material for presentation to the Board.

Project 14255 completed 2003: An international provider of business training and coaching developed a modular software system to assist their trainers and managers in tracking contacts with clients, managing training courses and managing the activities and scheduling of trainers and resources. Realisation planned and created online help, directed at users of various levels of responsibility within the company, to assist the to understand the concepts involved in using the new system to manage both internal and external activities and to provide them with reference material and procedural guidance to allow them to learn about the system and use it efficiently.

Project 14064 completed 2002: A tertiary education institution found that as a result of structural and management changes, its internet and intranet sites had become disorganised, inconsistent, and poorly presented and managed. Realisation was asked to review the structure of the sites, their navigation conventions, and its operation and management processes, and recommend a detailed strategy to bring them up to the desired standard. We worked with key stakeholders and the institution's graphic designers to devise a detailed practical program to quickly bring about the desired objective.

 

Industries