Project 14326 completed 2003: The client is a well-regarded provider of education services to the professional community, and is currently planning to expand its services to other States of Australia and to NZ. The client has undertaken major planning activities for the proposed expansion, but the planning documents prepared by other consultants proved to be too technical or complex for its Board members to readily comprehend. Realisation was asked to assist the client to confirm the planning undertaken to develop educational content for different markets, and to describe and summarise this material for presentation to the Board.

Project 14279 completed 2003: Realisation was requested to analyse the documentation needs for a tax accounting package developed by a major accountancy firm for the Australian market. We developed a plan for providing online help for the product, that could be scaled as the produce expanded to cover different market niches, with corresponding training for conulting accountants.

Project 14211 completed 2003: An international communication skills training and executive coaching consultancy developed a web-based system to manage relationships with their clients and the scheduling of resources to be delivered to clients. The system also handles internal consultant management tasks. Realisation developed a documentation plan for a user manual for the system.