This unique one day course is aimed at people who need to write effective documents that others can easily understand and follow. The course provides a set of tools that can be used to improve writing effectiveness, and practical exercises to apply what they learn.

This course will be useful if your workplace requires:

• Standard operating procedures

• Work instructions

• Quality assurance documents

• Policies

• Paper or online content

Benefits

As well as benefiting individual writers, the course will enable organisations to: - Comply with quality standards - Reduce costs and risks - Improve consistency - Support automation - Make audits easier - Improve staff morale and productivity

You will receive

Participants will receive a: - Full day of interactive training from an experienced writing expert and trainer - Complete set of course notes - Set of worksheets to photocopy and reuse

Booking a course

Public workshops are run regularly, or a course can be run at your premises. The cost is $595 (inc GST) for a place on a public workshop. Contact us for the date of the next workshop or to discuss your requirements for an on-site workshop.

Course overview

During the course you will learn:

• The business benefits of effective documentation

• A structured approach for planning and writing (Realisation TOPIC method)

• To identify target audiences and tailor content

• Techniques for working with others to develop content

• Appropriate use of language including plain English

• To use diagrams effectively

• To conduct an effective review process

Other participants said ...

• “Good written materials to take away for future reference. An informative day - good presentation and training delivery.”

• “A very useful course - well presented and just the right amount of information.”

• “The course was helpful, well documented and easy to understand for an entry-level technical writer.”